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SECTION 1 – Getting Started

Q: Do you offer a free consultation?

Yes. We offer a free 15-minute consultation to understand your business and recommend the most suitable service package.

Q: How do I become a client?

Simply complete our Client Intake Form or book a free consultation. We will review your details and guide you through onboarding.

Q: Who do you work with?

We support sole traders, limited companies, landlords, Uber/delivery drivers, charities, and small businesses across the UK.

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SECTION 2 – Fees & Payments

Q: How much do your services cost?

Our fees are fixed and transparent, based on your business size and complexity. You will receive a clear quote before any work starts.

Q: Do you offer monthly payment plans?

Yes. We offer affordable monthly payment options.

Q: Are there any hidden fees?

No. All fees are agreed upfront.

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SECTION 3 – Bookkeeping & Accounting

Q: What accounting software do you use?

We work with Xero, QuickBooks, and Sage.

Q: Can you clean up old accounts and backlog bookkeeping?

Yes. We specialise in cleaning up historic records and bringing accounts fully up to date.

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SECTION 4 – Tax & Compliance

Q: Do you submit Self Assessment and Company Tax Returns?

Yes. We handle Self Assessment, CT600, VAT returns, and HMRC submissions.

Q: Are you AML supervised and insured?

Yes. We are AML supervised by HMRC and covered by Professional Indemnity Insurance.

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SECTION 5 – Location & Service Area

Q: Where are you based?

We are based in Sunderland and serve clients across the North East and throughout the UK.

Q: Do you offer online services?

Yes. All services can be delivered remotely.

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SECTION 6 – Support & Communication

Q: How do I contact you?

You can contact us by email, WhatsApp, or through the website contact form.

Q: Will I have a dedicated accountant?

Yes. You will have a dedicated point of contact for your business.

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Ready to get started?

Book your free 15-minute consultation or complete our Client Intake Form today.

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